Subwoofer not working but been repaired

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The Mod

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Hey guys and girls perhaps someone has advice and direction

I have an ASW675 that was not giving any bass I assumed the sub was faulty so sent it to Roland at Rovan Electronics he said there were a few issue which he sorted tested and sent back to me.

It's still not working so then tested the RCA cable and power supply and there after also tested another sub in its place and that works so none of those things are the issue.

Took my asw675 back to Roland last night he plugged in and it works so what other factors am I missing
 

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