Service (or lack thereof) in the industry

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naks

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Jirre... I'm trying to spend money, but seriously, it's like pulling teeth here in CT!

So I figure with the 525 joining the fray, I better beef up the power conditioning of my kit.

At the CT Expo, I had a chat with a shop about the Isotek stuff. I looked up a few reviews and decided that this suits my needs perfectly.

I give them a ring this morning and I speak to a chap to explain what I need. He takes my number and says he'll call me back with prices, stock availablity, etc.

A few hours later, I receive a location pin via WhatsApp, no message, no context whatsoever. I then ask the person about the prices, because the chap never called back, and they basically tell me they're open until 5pm. So I must drive 40km to find out that they don't have stock, or the item is not what I saw at the expo?

Now I start looking online, and find a CT-based shop that sells them. Contact them via their website WhatsApp chat, and they say they are checking stock.

Yes, they have stock, so I ask for price and whether the unit has a specific feature that I need, which is not obvious from online photos. Total silence...

😐
 

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