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Won an iPhone 14 in a UK newspaper competition

Phone arrived 19th April via courier.  It is not network locked, as are many phones in the UK

The phone screen offers to set up an eSIM and to transfer the number from an existing (iPhone) which has a physical SIM

All well and good, but the old phone does not offer to transfer the number.  It is an iPhone SE 2020 and running iOS16

(Both connected to same wi-fi network)

Called 084135

I need to pay R199,00 for a QR code

Went to CellC store in KC and paid this. QR code will be sent to old phone

That was 21st April

Back to CellC store. The QR code has expired as I did not use it

Staff now discussing amongst themselves whether QR code is sent to old phone or new phone. I ask how they are going to send a QR code to a phone that has yet to have a number.

Apparently it is a link. I do not understand they say, leave it to us

Anyway, now 30th April and nothing has happened

New phone does work with standard SIM card


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