Call 1:
Dial toll free number. Listen, select one, listen select 3, listen, select one, listen, enter id nr, listen, select 1, select #.
Wait, wait...
Eventually: "Good day, this is *somethingmumblesomething" speaking, how can I *something something* assistance?"
me: "Hi, errr... *somethingcoughmumble*, I am having trouble connecting to the internet. It was working fine till..."
*somethingmumblesomething* (relieved): "Oh, you are looking for our technical department! Let me transfer you back to the main menu".
me: "But, I..."
Main menu. Listen, select 1, listen, select 3, listen, select one, listen, enter id nr, listen, select 1, select #.
Eventually: "Good day, this is *somethingmumble*, how can I be of assistance?"
me: "Hi, something*cough*, I cannot connect to the internet. It was working fine till 12, then suddenly went offline, and now I cannot connect."
somethingmumble: "Uhmm... sir, do you have any airtime left?"
me: "Yes, ma'am, lots".
somethingmumble: "Sir, but can you just check your balance anyway?"
me: "Ma'am, I cannot connect, not even to check my balance."
somethingmumble: "Oh... uhmm... sir, are you in our reception area?".
me: "..."
somethingmumble: "Sir?"
me: "Yes, ma'am, I am in your reception area. For the last 7 months now."
somethingmumble: "Sir, can you just check on our coverage map? Do you know how to access our coverage map?".
me: "...!!!!"
somethingmumble: "Sir?"
me: "Ma'am, I cannot connect to the internet to check your coverage map. :fuse:"
somethingmumble: "Oh, let me assist you with that! What is your location?"
me: "Ahem, lease:. I live in Paul Roux, in the Free State."
somethingmumble: "..."
me: "Ma'am?"
somethingmumble: "Can you spell that?"
me (think happy place, think happy place): "P..."
somethingmumble: "... Bee?"
me: "No... P"
somethingmumble: "Bee."
me: "P as in pappa"
somethingmumble: "B, P, ...?"
me: "Shshshshshh, bffff, ggggg... Hallo? Hallo? Can't hear you... bzzzzz"
Phone down. Firmly. End of call one.
Dial toll free number. Listen, select one, listen select 3, listen, select one, listen, enter id nr, listen, select 1, select #.
Wait, wait...
Eventually: "Good day, this is *somethingmumblesomething" speaking, how can I *something something* assistance?"
me: "Hi, errr... *somethingcoughmumble*, I am having trouble connecting to the internet. It was working fine till..."
*somethingmumblesomething* (relieved): "Oh, you are looking for our technical department! Let me transfer you back to the main menu".
me: "But, I..."
Main menu. Listen, select 1, listen, select 3, listen, select one, listen, enter id nr, listen, select 1, select #.
Eventually: "Good day, this is *somethingmumble*, how can I be of assistance?"
me: "Hi, something*cough*, I cannot connect to the internet. It was working fine till 12, then suddenly went offline, and now I cannot connect."
somethingmumble: "Uhmm... sir, do you have any airtime left?"
me: "Yes, ma'am, lots".
somethingmumble: "Sir, but can you just check your balance anyway?"
me: "Ma'am, I cannot connect, not even to check my balance."
somethingmumble: "Oh... uhmm... sir, are you in our reception area?".
me: "..."
somethingmumble: "Sir?"
me: "Yes, ma'am, I am in your reception area. For the last 7 months now."
somethingmumble: "Sir, can you just check on our coverage map? Do you know how to access our coverage map?".
me: "...!!!!"
somethingmumble: "Sir?"
me: "Ma'am, I cannot connect to the internet to check your coverage map. :fuse:"
somethingmumble: "Oh, let me assist you with that! What is your location?"
me: "Ahem, lease:. I live in Paul Roux, in the Free State."
somethingmumble: "..."
me: "Ma'am?"
somethingmumble: "Can you spell that?"
me (think happy place, think happy place): "P..."
somethingmumble: "... Bee?"
me: "No... P"
somethingmumble: "Bee."
me: "P as in pappa"
somethingmumble: "B, P, ...?"
me: "Shshshshshh, bffff, ggggg... Hallo? Hallo? Can't hear you... bzzzzz"
Phone down. Firmly. End of call one.