I don't have any, I don't like them and furthermore, I don't want any ****, Tom or Harry dip their sticky fingers into my bank accounts.
About 10 days ago, I got an email from my service provider saying they've renewed my domain name at a cost of R130.- and took the money for it from my bank account. Now for many years already, the ISP remained the same and the arrangement was they email me their invoices and I manually pay them as soon as I get their invoice by going to my bank and transfer whatever they require into their account which is at the same bank as mine.
Yesterday, I got an emailed note from them, asking me to check with my bank and confirm that the R130 (for which I received no invoice), was paid, which it was.
How is it possible that anyone can raise a debit order and take money from your account?
I have seen similar instances affecting other people and other banks but what happened here with me, has never occurred before.
I have a "business" current account and called the bank's call centre to ask how they could allow money taken from my account and of course they told me this will be a matter between myself and the party which took the money.
I have no problem with the R130 as I owed that to the SP although they didn't invoice me for it.
Two questions arise - what if they raised the debit order and I didn't have the funds to cover it? Surely I will be liable for the reversal costs of the unpaid debit order? The second question - just say for example a dishonest person in the SP's accounts department or any other crook raised a debit order and removed R130K from my account?
I did eventually receive an apology from the ISP and an assurance that what they did will not happen again but my unease remains.
How widespread is this practice?
mafioso
About 10 days ago, I got an email from my service provider saying they've renewed my domain name at a cost of R130.- and took the money for it from my bank account. Now for many years already, the ISP remained the same and the arrangement was they email me their invoices and I manually pay them as soon as I get their invoice by going to my bank and transfer whatever they require into their account which is at the same bank as mine.
Yesterday, I got an emailed note from them, asking me to check with my bank and confirm that the R130 (for which I received no invoice), was paid, which it was.
How is it possible that anyone can raise a debit order and take money from your account?
I have seen similar instances affecting other people and other banks but what happened here with me, has never occurred before.
I have a "business" current account and called the bank's call centre to ask how they could allow money taken from my account and of course they told me this will be a matter between myself and the party which took the money.
I have no problem with the R130 as I owed that to the SP although they didn't invoice me for it.
Two questions arise - what if they raised the debit order and I didn't have the funds to cover it? Surely I will be liable for the reversal costs of the unpaid debit order? The second question - just say for example a dishonest person in the SP's accounts department or any other crook raised a debit order and removed R130K from my account?
I did eventually receive an apology from the ISP and an assurance that what they did will not happen again but my unease remains.
How widespread is this practice?
mafioso
