Denon DR 170 playback soft

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witblits

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Hi Guys need some advice on the above.
I had this unit playing for about a month then relocated it and did not use it for a week or two.
now the playback is low, so low in fact that there is nothing happening on the level indicators.
If I touch the back of the head the noise level sounds at the right level. Does this mean the head is gone?
 

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