DSTV Stream setup

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Mrscy

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Dec 18, 2013
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Hi all,

I'm trying to setup DSTV stream but I'm encountering a problem. I have created an online account but I can't link it to my DSTV package using the Smart card number (10 digits) or Customer number (12 digits) , also my customer number is 8 digits not 12. I can't seem to get hold of DSTV live chat too, I get the following error "Oops! We weren’t able to connect to our chat servers! Please ensure that you have a stable internet connection. Tap “Retry” to try connecting to an agent again!"

Any pointer on how to go about this?
 

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