Formites, what is a reasonable time to reply to PM to conclude a deal?

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BJ

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Morning Gents

What do you regard as a reasonable time to reply to a PM to conclude a transaction on this forum?

A fellow member enquire about digital cables that I sell, and requested models and prices.(via PM)

I supplied the info on Monday as promised. (Via PM)

He then send me PM yesterday at 16:50. If I was prepared to do the specific model at certain price including shipping to Dbn, he will buy, and I must send contact details awa banking details.

While at a customer in Durbanville, installing a power amp, I replied within an hour to his PM(via PM), saying that I would do so in the morning, as I was tied up for the day/evening.

This morning, I send through the info via sms to his phone, only to get the following sms message back:

"Sorry Ben, I never have your contact details so I bought a cable from ABC yesterday evening.."

This message, to me, imply that I did something wrong, and hence the reason I lost "the deal"

Now for those of you, who know me well, will know that I call a spade a spade.

My reply to the member via sms was:

"You send me pm at 5 last night indicating you will take item if I agree on price. I responded to pm although being busy at client. Plse dont waist my time again. I really have no time for TW's And do not accept your excuse...you should allow someone reasonable time to respond to your requests"

He then wanted to know if I felt he was a TW, and I responded Yes....

Guess we both spoke our minds, but luckily nothing malicious, and we move on with life.

I can understand that some/most people might get offended, if being taken on and labelled as something you will never see yourself as.(in this case TW)

I just can not justify his action, and the excuse used, trying to project the blame on me.

Okay...so the Jury is open...

Your'e definition of a Reasonable responding time??

 

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