Received a call from a lady who said she was from Multichoice, I had been entered into a competition (first warning bell here!) and I could also win a year's subscription (second warning bell here) if I could answer a question related to my viewing habits and also change to a credit card monthly payment system
I told her I pay a year in advance and was thus disinterested in any monthly payment, but she insisted that the offer was valid
Then came the real question - what is your c/card number, expiry and the CVC code.
A quick look at the phone and it said "number withheld". That was the end of the call
Phoned Multichoice 3 times. First lady says it wasn't her who phoned me - totally useless. Second lady just wanted to look up my account number and started on 5 "security questions" so she did not understand. Third call I asked for someone who deals with fraud
The answer - we do not have anyone who deals with fraud. Why don't you try the DSTV forum, he said
I told her I pay a year in advance and was thus disinterested in any monthly payment, but she insisted that the offer was valid
Then came the real question - what is your c/card number, expiry and the CVC code.
A quick look at the phone and it said "number withheld". That was the end of the call
Phoned Multichoice 3 times. First lady says it wasn't her who phoned me - totally useless. Second lady just wanted to look up my account number and started on 5 "security questions" so she did not understand. Third call I asked for someone who deals with fraud
The answer - we do not have anyone who deals with fraud. Why don't you try the DSTV forum, he said