Please help with working hours and employment conditions

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Lamb Chop

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Hi all

I need some assistance with my employment conditions and working hours. I am very happy where I work and my bosses are really nice people. However, I have some issues which are making me very unhappy lately and due to the nature of my job is causing tremendous stress and I believe I will suffer from burnout sooner than later.

I work every Mon- Fry from 7.30-16.00 without a lunch break. I can go and get something to eat, but there is absolutely NO chance of me taking say an hour or even half an hour lunch break. If I do, I will not get through my duties for the day. That will just cause more work stress and problems. So best is to just avoid the stress and work straight without eating anything. If I do not finish my work for the day, I will get flack from my managers & clients. It's just how it is. The lack of a break and lunch is not so much of a bother, I am used to it by now.

BUT, what is making me very unhappy at work currently, is every second weekend I am standby 24/7. This means if someone calls at 3 am I have to take the call and deal with the work/stress associated with it. Standby duty is working from home. I do not have to leave home to work. I need to arrange and manage that the work gets done. The effect is that every second weekend I cannot leave my house at all. I have to stay at home. Heaven forbid if I am in the shower and I miss a call... then management gets all upset. Initially, when I joined the company - we did not offer a 24-hour service, so I agreed to do the every second-weekend telephonic standby, based on that. Now it is 24 hours standby. I was not asked if I agree with the new hours. No extra pay either. The normal time weekend standby duty (not 24/7 duty) was negotiated as part of my basic salary.

This means I work 12 days on 2 days off, 12 days on 2 days off of which every second weekend is 24/7.

I do not want to continue like this. I will suffer from burn out. I can't take the 24/7 standby stress anymore and nor do I want to do it anymore. I do not have enough time to have a mental break from all the associated work stress.

Where do I stand and what advice can you give me, please?

Love and peace
Lamb Chop
 
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