These people flaunt electricity etc via the internet.
I tried this service, and feel I must in public interest disclose my experience with them.
These people do not advertise their prices on their site and then charge a 'surprise' price and then want to argue and try to justify their scam (as far as I am concerned). I see I'm not the first complaint on Hellopeter and one can accept for every complaint on Hellopeter, there are many out there which are not reported.
They charge one price, then refer to their principal's documents when queried; when shown they are still in the wrong they argue the principal's documents are wrong, and even then quote incorrect prices as to what they charged. In stead they should have, as the CPA requires, advertised their prices beforehand, but no, argue with the client seems to be their concept of doing business.
Even showing them the error of their ways and proposing a settlement, they prefer to argue and do things the tough way, which I of course will oblige, as I have done with many businesses, last being Tracker - for their trouble of refusing to reverse an incorrect debit and which cost me R36 in bank fees when I had to do it, ending in them paying me R1600 in costs when they realised I'm not willing to be bullied, and they received my invitation to come explain their stance to the magistrate.
Better steer clear from these kind of businesses. May their demise be quick and painful else may they see the error of their ways.
Oh, and be sure they will try justify themselves - probably even give statistics or figures, as businesses who conduct themselves in this fashion will do. They are never wrong, it is always the customer who is wrong. Or they may even launch a personal attack or try retaliate in some fashion, or even play victim. They are in the dark when it comes to owning up and as far as customer service is concerned and do not realise the damage done to themselves through their vagrant ways.
I tried this service, and feel I must in public interest disclose my experience with them.
These people do not advertise their prices on their site and then charge a 'surprise' price and then want to argue and try to justify their scam (as far as I am concerned). I see I'm not the first complaint on Hellopeter and one can accept for every complaint on Hellopeter, there are many out there which are not reported.
They charge one price, then refer to their principal's documents when queried; when shown they are still in the wrong they argue the principal's documents are wrong, and even then quote incorrect prices as to what they charged. In stead they should have, as the CPA requires, advertised their prices beforehand, but no, argue with the client seems to be their concept of doing business.
Even showing them the error of their ways and proposing a settlement, they prefer to argue and do things the tough way, which I of course will oblige, as I have done with many businesses, last being Tracker - for their trouble of refusing to reverse an incorrect debit and which cost me R36 in bank fees when I had to do it, ending in them paying me R1600 in costs when they realised I'm not willing to be bullied, and they received my invitation to come explain their stance to the magistrate.
Better steer clear from these kind of businesses. May their demise be quick and painful else may they see the error of their ways.
Oh, and be sure they will try justify themselves - probably even give statistics or figures, as businesses who conduct themselves in this fashion will do. They are never wrong, it is always the customer who is wrong. Or they may even launch a personal attack or try retaliate in some fashion, or even play victim. They are in the dark when it comes to owning up and as far as customer service is concerned and do not realise the damage done to themselves through their vagrant ways.
