Morning All, I hope you can help with a niggle re Office product keys. I bought a few refurbished computers a year or so ago. Office 2007 was loaded on all of them and I was given the pink/green Office stickers. these stickers came with 2 bar codes on them, state "for use on a refurbished PC" and a few digits. Important to note, NOT the usual key of gibberish consisting of 5 sections of 5 alpha numerics. I asked for the CDs and was told they could be downloaded from the net. I did not give the stickers any further thought but now a HDD has failed. A new drive was installed by Matrix and I sent the Office sticker along. Matrix refused to load/activate Office as the digits above are not the product key.
The supplier of the refurbs says he clearly remembers giving me the product keys in an envelope...amazing memory. Unfortunately that was not the case and I am trying to find out what the stickers I got are supposed to be for. One PC shop said it is simply a tag used for, for instance, scanning at the POS. I'd like to know if there is some skulduggery at work as I am out of pocket as far as Office is concerned.
Also, I have now recovered the product keys from all the other PCs just to check, they are all different. However, Matrix wanted the original sticker before loading Office. how can I prove the software is legit? Should they accept the recovered keys if something were to wrong with the other machines?
Your help would be appreciated, thanks. PJ
The supplier of the refurbs says he clearly remembers giving me the product keys in an envelope...amazing memory. Unfortunately that was not the case and I am trying to find out what the stickers I got are supposed to be for. One PC shop said it is simply a tag used for, for instance, scanning at the POS. I'd like to know if there is some skulduggery at work as I am out of pocket as far as Office is concerned.
Also, I have now recovered the product keys from all the other PCs just to check, they are all different. However, Matrix wanted the original sticker before loading Office. how can I prove the software is legit? Should they accept the recovered keys if something were to wrong with the other machines?
Your help would be appreciated, thanks. PJ
