Takealot Returns Policy

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killie77

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Hi
Purchased an Amazon Kindle from Takealot as a present for my Brother about 14 months ago.
The First unit went bust after about 3 months it was collected and replaced with no problem .
The replaced unit lasted about 5 months also went bust. collected and replaced. Had an mail from my Brother last week the third unit has gone
Belly Up  :)
I don't know what he's doing with them and I'm afraid to ask. Anyway contacted Takealot for the third item to be collected. Their response was that the
unit was now over 6 months old and would have to be returned directly to Amazon. If i had it hear in the UK I could probably do that but he has it over in SA. We can't find any way for Amazon to accept the return without an Order number as a direct sale from Amazon. Hope that makes sense.
Has anyone done  return to Amazon from SA ?
Thanks
Ian H
 

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