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Sorry first time using this site did not know where to post it and wanted to know if I am within my rights to get a full refund using the new consumer act but obviously some people are not taking me seriously

I do have it in writing. I definately have not worn the dress, I just picked it up from her, had a look at it and then took it back.

Thanks guys, just one more thing, she has not offered to give me the dress back! So if I take R4000 I loose money and a dress!

Hi there, I have just paid for my wedding dress and am not happy with what I was given. I ordered an ivory gown and got cream. The lace is not correct either. The lady I got it from ordered it from china and said she will not get her money back because it was custom made. I paid R6 300 for the...