Anyone used an eSIM on CellC?

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chrisc

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Won an iPhone 14 in a UK newspaper competition
Phone arrived 19th April via courier. It is not network locked, as are many phones in the UK
The phone screen offers to set up an eSIM and to transfer the number from an existing (iPhone) which has a physical SIM
All well and good, but the old phone does not offer to transfer the number. It is an iPhone SE 2020 and running iOS16
(Both connected to same wi-fi network)
Called 084135
I need to pay R199,00 for a QR code
Went to CellC store in KC and paid this. QR code will be sent to old phone
That was 21st April
Back to CellC store. The QR code has expired as I did not use it
Staff now discussing amongst themselves whether QR code is sent to old phone or new phone. I ask how they are going to send a QR code to a phone that has yet to have a number.
Apparently it is a link. I do not understand they say, leave it to us
Anyway, now 30th April and nothing has happened
New phone does work with standard SIM card
 

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