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Dumb and Dumber

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This is regarding my home wifi.
This morning my wifi was dead on all my devices, except my PC which is connected via cable. So further investigation confirmed my password changed.
Does this mean I was hacked or did the service provider maybe made a mistake somewhere.
My modems log in address on its login page has a different password than my wifi password.
I have Vodacom 5g.
Can someone knowing my wifi password easily hack my modem with its different password.
Will n stronger password prevent the hacking or is it not possible at all?
 

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