Having been a fan of emotiva equipment and owning an amp/processor combo I had the unfortunate situation of a lightning strike a couple of weeks ago and my processor as some minor damage. Long story short I approached emotiva who suggested that I contact their new distributor inSA (company called Volco) to take a look at what needs repair.
They refused to even look at it. Insisting that it was illegal for them to open it because it was brought into the country as a ?grey? import. Since when is a direct to consumer company selling a product to me a grey import!
They then had the gall to remind me they will be bringing in the new RMC processor in case I wanted to buy it from them! I think not...
Sorry for the vent but had to vent to someone.
Mike
They refused to even look at it. Insisting that it was illegal for them to open it because it was brought into the country as a ?grey? import. Since when is a direct to consumer company selling a product to me a grey import!
They then had the gall to remind me they will be bringing in the new RMC processor in case I wanted to buy it from them! I think not...
Sorry for the vent but had to vent to someone.
Mike
