Car audio - FM reception/antenna issue

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xrapidx

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Some of you might know. Trying to find a solution for this all over the place...

I have a touchscreen double din unit, it has zero FM/AM reception - it just scans for signal.

So far I have tried: Random band ranges, E.g. Europe, China, Americas. Anyone know what band we use over here, to me it's all FM, so not sure why there's a setting.

Tried changing the selectable radio chip.

Bought another antenna and tried that. Both antenna are not amplified.

Tried a soft reset, tried a hard reset of the device

So far, no joy... If I put it at full volume I can hear slight radio static that goes away when I tune.

Here is a link giving example of said problem: http://youtu.be/kjpRAyWouC8

I'm not sure if its possible that the tuner chip is fried - or if the antenna socket is disconnected.

It uses this tuner chip, I'm not sure how easy it is to replace, or if its even the problem:
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